How does labor automation help banks improve performance?

What RPA technology can do for banking companies?

Robotic Process Automation (RPA) is a technology that is revolutionizing the way financial services firms operate. RPA is a form of automation that uses software robots to automate mundane, repetitive tasks, freeing up financial services professionals to focus on more complex and value-added activities.

RPA is becoming increasingly popular in the financial services industry, as it can help firms reduce costs, improve efficiency, and increase customer satisfaction. More than 50% of financial services firms are going to use software robots in the near future.

Our experience

Sherpa RPA is engaged in automating business processes for banks and financial organizations, and here are the statistics we managed to collect based on our cases:

1) The introduction of artificial intelligence into the work of the bank takes a minimum of time. On average, our clients were able to automate part of human tasks in 4-5 weeks, which means that employees have time for other processes in short periods

2) Software robots managed to reduce the time spent on processing documents. So, now it takes an average of 60 seconds to collect information from one document, while previously an employee had to spend from 120 to 150 seconds. Amazing result in 50%!

3) Reducing the time spent on document processing had a positive effect on the percentage of satisfaction of bank customers. Over the month, the level of satisfaction with the work of financial institutions increased by 18%. Customers have noticed that the number of errors has decreased, and the processing of requests is faster. This is the power of artificial intelligence!

Robotic Process Automation has the potential to revolutionize the banking and financial services industry. As we can see, RPA can help banks and financial organizations to streamline their operations, reduce costs, and improve customer service. Future is already here, and we hope that we can make it brighter and smarter!