First, RPA can automate mundane, repetitive tasks, such as data entry and claims processing. This can help reduce the amount of time and money spent on manual labor, freeing up resources to focus on more complex tasks. According toour cases, RPA can reduce costs by up to 40%.
Second, RPA can help improve customer service by providing faster, more accurate responses to customer inquiries. This can help reduce customer wait times and improve customer satisfaction. According to our cases, RPA can reduce customer wait times by up to 70%.