Shipment Status Message
Every day, operators recieve more than 50 shipment status requests from clients
Problem
Operators receive clients’ requests by e-mail, check status in ERP and give a feedback
Solution
Automatic reply to shipment status requests. The robot checks e-mails, status in ERP and gives a feedback to a client
Advantages
Reduced time expenditures
Speed-up related business processes
In the same way, it is possible to automate other standard requests from clients!
- Quickly and accurately update shipment status messages in real-time.
- Automatically detect changes in shipment status and update the message accordingly.
- Send notifications to customers when their shipment status changes.
- Integrate with existing systems and databases to ensure accuracy and reliability.
- Provide detailed reports on shipment status changes, allowing for better tracking and analysis.